Contact

Contact us

For any questions regarding an order, a product or a request for assistance, you can contact us by e-mail:

Email: contact@toothgemsworld.fr

Please include your order number when asking about an existing purchase so we can handle your request more easily.

Legal information

Tooth Gems World is a brand operated by the company J & K Entreprise.

J & K Entreprise is a SARL (a French limited liability company), with share capital of €1,000, registered in the Paris Trade and Companies Register under number 952 621 456 R.C.S. Paris.

SIREN: 952 621 456

Intra-community VAT number: FR37952621456

Registered office: 60 rue François Ier, 75008 Paris, France

Information to help us give you a precise answer

For an order-related question, include the order number, the email address used for the purchase and the product name. For a technical question, specify the variant, the equipment already used and the step that is causing the problem. Never send banking details or passwords.

Before writing to us

  • Read the product page and its precautions.
  • Check the confirmation email and available tracking.
  • Attach a photo only if it helps to understand the product or package received.

A clear, complete request is easier to handle. Response times may vary depending on the volume of messages received.

When using this Contact page, take the time to compare the product details, intended use and stated precautions. Base your decision on verifiable information rather than general promises or a single image.

Geolocation: IPinfo