Contact

Contact us

For any questions regarding an order, a product or a request for assistance, you can contact us by e-mail:

Email: contact@toothgemsworld.fr

We invite you to indicate your order number when your request concerns a purchase already made, in order to facilitate the processing of your request.

Legal information

Tooth Gems World is a brand operated by the company J & K Entreprise.

J & K Entreprise is a SARL, limited liability company, with share capital of €1,000, registered in the Paris Trade and Companies Register under number 952 621 456 R.C.S. Paris.

SIREN: 952 621 456

Intra-community VAT number: FR37952621456

Head office: 60 rue François Ier, 75008 Paris, France

Useful information to obtain a precise answer

When your request concerns an order, indicate the order number, the email address used during the purchase and the name of the product concerned. For a technical question, specify the variant, the material already used and the step that is causing the problem. Never send banking details or passwords.

Before writing to us

• Consult the product sheet and its precautions.
• Check the confirmation email and available tracking.
• Attach a photo only if it helps to understand the product or package received.

A clear and complete request facilitates its processing. Response times may vary depending on the volume of messages received.

For this page dedicated to Contact, always take the time to compare the information on the sheet, the context of use and the precautions announced. A suitable decision is based on verifiable criteria rather than on a general promise or an isolated image.