We make every effort to ensure fast, secure, and reliable delivery of your orders. Each package is carefully prepared and shipped using the best available logistics options to guarantee timely delivery.
Once your order has been shipped, you will receive a tracking link allowing you to follow its progress in real time.
Standard delivery is free for all orders over €150, valid only for zones 1 to 5.
Free delivery to a collection point is offered for any order over €150, valid only for zones 1 to 3.
Country concerned: Metropolitan France
*Delivery times indicated are from the date of dispatch.
Countries concerned: Germany, Belgium, Luxembourg, Netherlands, Spain, Italy, Austria.
*Delivery times indicated are calculated from the date of dispatch
Countries concerned: Portugal, Poland, Czech Republic, Hungary, Slovakia, Slovenia, Estonia, Latvia, Lithuania.
*Delivery times indicated are calculated from the date of dispatch
Countries concerned: Finland, Denmark, Sweden, Ireland.
*Delivery times indicated are calculated from the date of dispatch
Countries concerned: Greece, Romania, Bulgaria.
*Delivery times indicated are calculated from the date of dispatch
Countries concerned: United Kingdom, Switzerland.
*Delivery times indicated are from the date of dispatch.
Countries concerned: Cyprus, Malta, Croatia.
Express delivery only (1 to 4 business days)*
*Prices are automatically adjusted according to the amount of your order.
*Delivery times indicated are from the date of dispatch.
Countries concerned: Canary Islands, Iceland, Albania, Belarus, Bosnia and Herzegovina, Ceuta, Gibraltar, Greenland, Faroe Islands, Kosovo, Macedonia, Morocco, Melilla, Moldova, Montenegro, Serbia, Ukraine.
Express delivery only (1 to 4 business days)*
*Prices are automatically adjusted according to the amount of your order.
*Delivery times indicated are from the date of dispatch.
Regions concerned: Reunion, Martinique, Guadeloupe, Mayotte, French Guiana + rest of the world.
Express delivery only (1 to 4 business days)*
*Prices are automatically adjusted according to the amount of your order.
*Delivery times indicated are from the date of dispatch.
Delivery times are estimates only and may vary depending on factors beyond our control. No delivery date is guaranteed, and no shipping costs will be refunded in case of delay.
Orders placed before 2 PM are usually shipped the same business day. Orders placed after 2 PM will be shipped the following business day.
Working days: Monday to Friday (excluding public holidays).
Once the order has been validated and sent to our logistics team, any modification (address, products, quantities) must be requested within 30 minutes of payment and cannot be guaranteed .
For orders shipped outside the European Union, customs duties or local taxes may be applied by the authorities of the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping costs.
Important: The delivery times indicated for these destinations are indicative only and may, in some cases, be extended due to local customs procedures (controls, processing, clearance), beyond our control.
Any order blocked or not delivered due to refusal or non-payment of customs fees will not be eligible for a refund.
